Common Questions about Vacation Rental Homes

 

Q.  Where do I pick up the key to my rental?

A.  All our properties have keyless entry systems.  Our reservation specialist will email you 3 days before your stay with your check in information including your door code. 

 

Q.  What are the check-in and check-out times?

A.  For all properties, check-in is at 4pm and check-out is 11am. 

 

Q.  Are early and late check-outs an option?

A.  Yes,  there is an option for early and late check-out. This option is only available for off- peak season times (October-May). Please ask your reservation specialist about this. Early check ins are 2pm and late check outs are 1pm. If wanting earlier/later, than fees may apply. 

 

Q.  Can we clean to avoid the cleaning fee?

A.  The cleaning fee is to clean the home for your arrival, not for your departure. It is non-refundable.

 

Q.  Are there washer and dryers available for use?

A.  Yes, all of our homes come with a washer and dryer. Laundry detergent is also provided.

 

Q.  Can we bring pets?

A.  Yes, some of our homes do allow pets. We do not charge pet fees. Please ask your reservation specialist for more details on those homes.

 

Q.  How soon do I get my security deposit back?

A.  We do not do refundable deposits. At time of your reservation, you were charged a one-time non-refundable damage protection that covers up to $1,000 of unintentional damage. 

 

Q.  Do any of the rentals allow smoking?

A.  We have no rentals currently allowing smoking in or on the property. Must smoke in the street. 

 

Q.  Do the homes have Wi-Fi connections?

A.  Yes, all our homes have high speed Wifi internet. 

 

Q.  Do we have any wheelchair accessible homes?

A.  We have one home at this time that is a proper wheel chair accessible home. Star of the Sea. 

 

Q.  What do we do with our garbage?

A.  Every home has outdoor garbage cans, please use those. If you have more trash than what fits in the can, please take it with you or to Cart'm.  There will be an extra cost for excessive trash.

 

Q.  What if I damage something or I notice something damaged in the house when I arrive?

A.  We make every effort to make sure your home is ready upon arrival. If something is broken by you or you find something broken, please notify our office immediately 503-368-2929.

 

Q.  Where can I receive packages/shipments while staying in Manzanita?

A.  We would be happy to accept those for you and have them waiting for your arrival. Please contact our office for an address to ship those too.

 

Thank You for considering Manzanita Beach Getaway Rentals and we look forward to hearing from you.